Refund policy

Thanks for shopping at Vintage Boho Bags. If you are not entirely satisfied with your purchase, we’re here to help. Below are our post-transaction policies.

Collection Returns and Refund Policy

You have 7 calendar days from the date you received your order to return it. To be eligible for a return your item must be unused and in the same condition that you received it, be in its original packaging, and have the receipt or proof of purchase. Once we receive your item, we will inspect it and notify you of the status of your return. If your return is approved you will be eligible for an exchange of equal value or store credit in the same value as your original purchase. Due to the nature of our products we do not offer refunds.

Clearance Bags

Please note there is a difference between items on sale and clearance/flash sale items. All clearance/flash sale items are final sale.  Please read product descriptions and view all photos. In some cases, prices reflect the condition of the item. If your item becomes damaged within 3 months of purchase, you can send it to our team for free repair. You will be responsible for shipping costs.

 

Shipping

ALL REGULAR (NON FLASH SALE/CLEARANCE) ITEMS WILL BE SHIPPED OUT IN 5-15 DAYS

ALL FLASH SALE/CLEARANCE ITEMS WILL BE SHIPPED OUT IN 5-10 DAYS OFF PURCHASE

Upon special request, our team will expedite the shipping process to the best of our abilities. In order to request an urgent order, please email us at customerservice@vintagebohobags.com. Our team is dedicated to ensuring all special shipping requests are completed in a timely fashion. If you wish to return your item (clearance/flash sale bags are FINAL SALE AND NON-REFUNDABLE), you will be responsible for shipping costs back to the Vintage Boho Bags. Shipping costs are non-refundable.

 

Coupons

Discount codes are allowed one per order at checkout.

 

Vintage Boho Bag Rights

This site, its owner, and authorized representatives reserve the right to refuse service or refund purchases at any given time, without prior notice, at their discretion.

 

Contact Us

If you have any questions, comments, or concerns, our team is here to help. Team members are available through the Contact page of our website, via email, and by phone.

Our customer service department is open Monday- Friday from 3:30-5:30 PST. Please allow a 24 hours window for team members to respond to inquiries and questions.

Email:  customerservice@vintagebohobags.com