Shipping policy

Normal Shipping - what to expect

All items are shipped anytime within 3 weeks unless different time frame is listed in product description.

Bags are shipped UPS or Fedex and cannot be sent to a PO BOX but some may ship USPS if you are in HI, PR or CAN. 

Accessories are shipped USPS. If you select a UPS store , it will get returned to us and you will be responsible for the reshipping fee.

SIGNATURE IS NOT REQUIRED (unless requested). Use UPS My Choice  to add delivery instructions, request delivery photo, and get the latest updates on all your UPS deliveries. 

Check that all your information is correct before submitting your order. We cannot guarantee changes on an order or cancellations prior to or once the label is created. For any changes on an order before it ships, please send us an email with "URGENT" as the subject, with your order number and we will do our best to help. Please allow up to 72 business hours for a response. If address changes need to be made while in transit, you will be responsible for any fees if applicable.